You should read this Privacy Notice, so that you know what we are doing with your personal data. RLC Engineering Group respects your privacy and is committed to protecting your personal data. This privacy notice sets out how RLC Engineering Group, including its operating companies in the United Kingdom, uses and protects your personal data.
This Privacy Notice supplements other privacy notices and policies which we may make available to you from time to time and is not intended to override them.
RLC Engineering Group is made up of different legal entities, details of which can be found here: Contact us - RLC Group.
This Privacy Notice is issued on behalf of the RLC Engineering Group so when we mention "we", "us" or "our" in this Privacy Notice, we are referring to the relevant company in the RLC Engineering Group responsible for processing your data.
This Privacy Notice is published by RLC (UK) Limited registered in England and Wales with company number 01195730 with its registered address at Metcalf Drive, Altham, Accrington, BB5 5AY.
This Privacy Notice is provided in a layered format so you can click through to the specific areas:
We may collect personal data that you provide directly to us, that is collected automatically via your use of our website or that we collect from publicly available sources, such as:
We may also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' usage data to calculate the percentage of users accessing a specific website feature to analyse general trends in how users are interacting with our website to help improve the website and our service offering.
As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and similar technologies.
Cookies in conjunction with our web server’s log files allows us to calculate and analyse the aggregate number of people visiting our website and which parts of our website are most popular. This helps us gather feedback so that we can improve our website.
For more information about the cookies we use and how to change your cookie preferences, please see Cookie Policy. Some cookies are necessary or essential for our website to run properly.
We process your personal data for particular purposes in connection with your engagement with us including when you browse our website or telephone us. The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:
We do not share your personal data with any third party for their own direct marketing purposes.
In connection with the purposes outlined above, we may share your personal data where necessary with third parties, such as:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may share your personal data within the RLC Engineering Group. Access rights to your personal data within the RLC Engineering Group are limited and granted only on a need to know basis.
Where we transfer your personal data in this way, we will ensure that appropriate security standards are in place to make sure that your personal data is protected and, where required, we will enter into a written contract imposing appropriate security standards.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
You have several rights under data protection laws in relation to your personal data. You have the right to:
To exercise any of these rights, please contact us using the contact details provided under the Contact Details Section. We will respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you have any questions about this Privacy Notice or about the use of your personal data or you want to exercise your privacy rights, please contact us using the details set out here: Contact us - RLC Group
You have the right to make a complaint at any time. For more information, contact your local data protection authority.
We would, however, appreciate the chance to deal with your concerns before you make any complaint so please contact us in the first instance using the contact detail set out in the Contact Details Section.
We may update this Privacy Notice from time to time. This version was last updated on 28th August 2024.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.